Shipping policy
In-Store and Curbside Pickup
We offer free in-store or curbside pickup at our Winnipeg location:
1570 St James St, Winnipeg, MB, Canada
- In-Store Pickup: Collect your order directly from our store at no extra charge. Please contact us in advance so your order is ready for a smooth pickup experience.
- Curbside Pickup: Call us when you arrive, and we will load your order into your vehicle safely and efficiently.
Local Delivery (Winnipeg)
- White-glove delivery is available for a fee.
- Our team will carry your mattress into the room of your choice.
- Delivery appointments are scheduled in advance to ensure a smooth and convenient experience.
Extended Delivery (Canada)
- Shipping outside Winnipeg or to other provinces is available on a case-by-case basis.
- Delivery fees will be calculated based on distance and order size.
- Estimated delivery times will be provided at checkout and may vary depending on your location.
- We are not responsible for delays caused by shipping carriers, customs processing, or other events outside our control.
Order Processing
- Orders are processed during regular business hours.
- You will receive a confirmation email once your order has been accepted and is ready for pickup or shipped.
Shipping & Handling
- Prices for delivery, if applicable, are calculated at checkout.
- We are not responsible for lost or damaged items once they leave our warehouse or store.
Questions or Assistance
For any questions or to schedule pickup or delivery, please contact us:
Phone: +1 204-786-2225
Fax: +1 204-786-2600
Email: info@sleepwellbedding.ca